Yesterday, we wrote about a new “minimum use” fee AT&T was charging to landline customers without long-distance service plans. Per the official company line, the only way to get around the fee is to make the equivalent amount in long-distance calls or pay another fee to remove access to long-distance from your account. But a CSR from AT&T tells Consumerist that you can probably get the fees credited back to your account if you just ask.
minimum use fees
By August 26, 2011