Facebook is continuing its efforts to transform Messenger from simply a chatting platform into a customer service portal with a foray into travel: the social media company announced a new partnership with KLM Royal Dutch Airlines that will let the carrier’s customers access their boarding pass and other flight information through the Messenger app. [More]
In its ongoing effort to keep Facebook users inside the Facebook universe at all times, the social media giant is adding a new feature to Messenger that will allow folks to hail a ride with Uber and other on-demand car services from within the app. [More]
After Facebook announced in March that it’d be launching a pilot program with a few brands that would let customers and companies communicate privately, the social media network said Wednesday that it’s expanding the rollout of Messenger for businesses.