Two years after Facebook rolled out updated tools for suicide prevention, the social media network is revising those resources once again, this time to include artificial intelligence assistance and expanding the features to its other platforms Messenger and Facebook Live. [More]
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Facebook Uses Artificial Intelligence To Update Suicide Prevention Tools
By 3.1.17 — Updated: 5.10.17
You Can Now Order Domino’s Pizza Through A Facebook Messenger Bot
By 9.15.16
After successfully launching a Facebook messenger chatbot in the UK and Ireland that takes customers’ pizza orders, Domino’s is now making the feature available stateside. [More]
KLM Passengers Can Use Facebook Messenger To Access Boarding Passes, Flight Info
By 3.30.16
Facebook is continuing its efforts to transform Messenger from simply a chatting platform into a customer service portal with a foray into travel: the social media company announced a new partnership with KLM Royal Dutch Airlines that will let the carrier’s customers access their boarding pass and other flight information through the Messenger app. [More]
Facebook Users Can Now Use The Messenger App To Hail A Ride
By 12.16.15
In its ongoing effort to keep Facebook users inside the Facebook universe at all times, the social media giant is adding a new feature to Messenger that will allow folks to hail a ride with Uber and other on-demand car services from within the app. [More]
Facebook Launching Digital Personal Assistant That Uses Real People To Complete Tasks For You
By 8.26.15
Because Facebook’s Messenger doesn’t already have enough going on – sending mobile payments, video chats, go-between for businesses and customers – the company today launched a very limited test of its new personal digital assistant that lives inside the app, confirming rumors it was working on a Siri- and Cortana-like feature. [More]
Facebook Launches Feature That Lets Users And Businesses Message Each Other
By 8.5.15
After Facebook announced in March that it’d be launching a pilot program with a few brands that would let customers and companies communicate privately, the social media network said Wednesday that it’s expanding the rollout of Messenger for businesses. [More]
You No Longer Need A Facebook Account To Use Facebook Messenger
By 6.24.15
Because we all needed another avenue to converse with friends and acquaintances other than actual face-to-face conversations, Facebook has opened its Messenger to people without an account on the social media network. [More]
Facebook Messenger Adds Video Calling, Because Why Not
By 4.27.15
Over the past several months, Facebook has retooled its messenger app to do a lot more than just send one-liners to your friends – from allowing real-time customer service chats to a payment feature. The company’s latest update to the app aims to take conversations to the next level with video calling. [More]
Facebook Messenger Now Allows For Real-Time Customer Service Chat
By 3.25.15
Peppering a company’s Facebook page with questions and comments appears to be yesterday’s form of communication, as the social media site announced today that it’s giving users and companies the ability to chat with each other through its messenger app. [More]
Facebook Launches Payments System For Messenger App Users
By 3.18.15
Facebook is dipping its toe into the pool of mobile payments, announcing this week that it’s launching a system that will allow users of its mobile Messenger app to send money to friends. [More]
The Time Has Come: Facebook Forcing Smartphone Users To Download Separate Messaging App
By 7.29.14
Have the urge to send a Facebook message to your ex at goodness knows what time in the morning saying Zeus only knows what? If you want to make that mistake on your phone, soon you’ll have to download the social network’s entirely separate Messenger app, or forever keep your peace. Until the next time you hang out with your pal tequila, at least. [More]
