For nearly 40 years federal food safety regulators had prohibited the use of any part of the cow heart in making ground beef. With little fanfare, that policy has changed. [More]
Melanie and her National Guardsman husband snagged some free Delta passes that they thought they’d use on their honeymoon. Delta had some other plans in mind and things didn’t work out so well.
Jeff and his wife bought a couch, chair, and armoire from Basset Furniture in Rockville, Maryland this weekend, and while the actual experience was rather pleasant, they might not be going back. It wasn’t because their salesperson was rude, but rather because another employee they’d never dealt with pulled them aside at the last minute to warn them that there was “something wrong” with the woman who’d been helping them. What? What the hell does that mean? Did she sell them haunted furniture? Was she really a robber who was pretending to sell furniture to get the customers out of the store so she could finish her robbery? Was she a replicant?
Here at the Consumerist we realize that return fraud is a very serious problem for retailers. Nevertheless, this story puzzles us. Dana bought a thermostat from Home Depot, but it turned out to be incompatible with her heating and cooling system. When she brought it back, the customer service person accused her of bringing in an empty bag and receipt, shoplifting a thermostat and then trying to return the stolen unit. It’s a common scam…. but…