Comcast has been fined $12,000 for having crappy customer service by Montgomery County, Maryland..
No doubt “taking” the backlash “seriously,” the Maryland power company that sent customers unsolicited CFL lightbulbs, and then silently charged them $.96/month for it, has apologized. The company will appear before the Maryland Public Service Commission tomorrow for a hearing. “We stand ready to take whatever corrective actions are deemed necessary by the commission,” Allegheny Power President said. Yes, they’re probably going to tell you to refund people’s money, you jackasses.
An electric company in Maryland, Allegheny Power, sent its customers some CFL light bulbs as part of a consumer education program. Sounds nice until you find out that they customers were charged $0.96 a month (about $12 a year) for the two light bulbs.
Royal Farms refuses to fix a broken gas pump that charges customers even after the gas stops flowing. The pump in Abingdon, Maryland has overcharged Tom on five separate occasions, and Royal Farms refuses to issue a promised refund.
There are legitimate lawsuits and then there’s this:
I am “The Computer Guy” in my family and my mother needed a laptop for work. My wife and I went to Best Buy in Bel Air, MD with her to pick out one that would fit her budget and allowed her to work from home. I found a Compaq for a little more than $700 on sale without rebates. I signaled for an employee and told her the laptop we wanted. The employee got the laptop and went on about needing the service plan. I let her drone on because I wanted to see if it covered accidental breakage (it doesn’t). During the speech she talked about the battery, how it’s like a cell phone battery, and that they would replace it once a year for the length of the contract. She then mentioned that the battery would cost my Mother $500 if she had to buy it separately…
To whom it may concern:
A Walmart security guard demanded a woman hand over her baby at checkout, thinking it might have been a baby that was reported missing in the store, according to a Myspace post by the mother, Stacy Arrington of Parkville, MD (pictured):
Verizon has violated Maryland state regulations by missing more than 20% of its scheduled appointments in 5 of the first 6 months of 2007, according to the Baltimore Sun.
A Maryland woman with a purse completely “packed” with fudge was arrested last week in the Maryland House Hotel where she was found, covered in chocolate and crying hysterically, on on a lobby sofa. The sofa was also stained with chocolate.
Blue Hippo is one of those “no credit check” computer-buying companies. The basic idea is that you start making payments to Blue Hippo in order to “establish your credit history,” then, after 9 weeks, they send you a computer. You continue to make payments on the computer for a year, after which it is yours.
Another city is irked at their cable provider for not living up to the requirements of their franchise agreement. The city of College Park, MD (population 24,657) has proposed a letter threatening Comcast with fines of $200 a day if Comcast doesn’t improve the time it takes to answer the phone. “It’s stupid to try to call them,” said Jack Perry, a city council member who claims he once waited 35 minutes for Comcast to answer his call. “Nobody answers the phone.”
BEL AIR, MARYLAND – While you were starting on your pumpkin pie, these 20 or so diehards, captured by reader Danny, camped outside Best Buy, trading cold, time and pneumonia for exciting deals.
Reader (and lawyer) Sam Glover says: