After achieving “clarity,” Verizon has decided to not charge the widow of a Marine who died in Afghanistan a $350 early termination fee. The woman had moved back home following her husband’s death so as to be closer to family, and in the new area she had no cellphone reception. In announcing the situation’s resolution, Verizon Wireless also took the opportunity to take a jab at the media for sensationalizing their incompetence.
Two Marines, a husband and wife, found Verizon had an unpleasant welcome-home gift waiting for them when they got back from serving in Iraq: canceled cellphones, a $500 bill, and their phone numbers were given to other people. Under the Servicemembers Civil Relief Act, when a soldier goes off to war, they’re able to send their deployment letters to their service companies and get their service put on hold. Apparently in the case of Haley Katz and her husband, that letter wasn’t good enough. When they complained a reached a manager, the manager told them it was their fault they owed the money, and then hung up on them. Read their letter as published in Stars and Stripes, inside…
Two lessons to be learned from this story about shoplifters in Ft. Myers, Florida.
It is the season, or a little past, to purchase warm, blandly-designed cold weather gear. As we’ve shop for long underwear, pea coats, and arctic camo, we wondered: Why doesn’t the U.S. Military have its own brand of clothing?