Last October, thousands of unbanked consumers who rely on prepaid RushCards were unable to access their funds because of a technical glitch. After toying with the idea of creating a compensation fund for those customers, RushCard announced Thursday that it will pay at least $19 million to card users affected by the weeks-long outage. [More]
Making it clear
Snapchat Clarifies Privacy Policy Change, Promises It Doesn’t Store Photos Or Messages
By 11.2.15
Once again a company has taken steps to clarify its privacy policy after recent changes caused confusion and worry for its customers. Over the weekend, Snapchat reassured users that their information and photos are private, and always will be. [More]
RushCard To Create Reimbursement Fund For Customers Unable To Access Money
By 10.29.15
The thousands of unbanked consumers who rely on prepaid RushCards but have been unable to access their funds because of a technical glitch, may receive compensation for the issue. [More]
After RushCard Fiasco, Consumer Advocates Urge More Oversight Of Prepaid Cards
By 10.26.15
For the better part of two weeks, thousands of unbanked consumers who rely on prepaid RushCards have been unable to access their funds because of a technical glitch. While the company run by Russell Simmons continues to fix the issue, consumer advocates are pointing at the incident as evidence that federal regulators need to do more to protect prepaid cardholders. [More]
New Spotify Privacy Policy Aims To Provide “Plain Language” Explanation For Collected Data
By 9.4.15
Just weeks after Spotify ticked off many of its 75 million active users with an updated, potentially invasive privacy policy, the music streaming service has once again revamped the terms, this time including an introduction that provides clear reasoning and examples of data collected. [More]
