DL likes MagicJack phone service, and prepaid for five years in advance. That was probably a really good deal until he decided that he would rather have a MagicJack Plus. That model doesn’t need to be connected to a computer. Much more convenient, but one problem: DL’s prepaid years wouldn’t transfer. Now he wants to sue them in small claims court, but they won’t tell him where to serve the papers. He turned to us for help.
The company behind MagicJack, the $40 USB device that “makes monthly phone bills disappear” for consumers, is about see something else go up in smoke: Its own revenues.
MagicJack founder Dan Borislow is pissed. And who can blame him? After all, he’s made a fortune selling a plastic dongle that lets you make calls over the Internet for $20 a year, and how he has to deal with upstart competitors like NetTalk, which is offering unlimited lifetime calling for $99. What does Borislow have to say about NetTalk? “The call quality is pathetic. There’s no phone numbers available, and it’s run by a bunch of fly-by-nights with no assets” And that’s the part that’s acceptable for family viewing and users of Nexus One phones. The rest inside.