Low-cost carriers

Juan Rodriguez - PMI/LEPA

Ryanair Opens Itself Up To Passenger Complaints With New “Rate My Flight” App

Ryanair, the European low-cost carrier whose customer service approach used to involve sticking its fingers in its ears and yelling “NANANANA I CAN’T HEAR YOU!”, is trying to show it’s really and truly turned over a new customer service leaf: the airline is launching a new “Rate My Flight” app that allows passengers to air their grievances immediately upon landing. [More]

Juan Rodriguez - PMI/LEPA

Cheapo Euro Airline Ryanair Denies Plans To Launch Transatlantic Flights To The U.S.

Maybe April Fool’s Day comes early in Ireland? Just four days after European budget airline Ryanair announced its board approved plans to launch transatlantic flights, the company backtracked, saying no such plans have ever been in the works. [More]

(Juan Rodriguez - PMI/LEPA)

Cheapo Euro Airline Ryanair Plans To Offer U.S. Flights Within 5 Years

Flying to Europe may become significantly cheaper in the next five years, after budget airline Ryanair announced announced that its board has approved plans to eventually expand into the U.S. market with its first transatlantic flights. [More]