Cosmetic surgery chain Lifestyle Lift promises clients it can remove wrinkles, frown lines and sagging skin in just a matter of an hour. But if you were planning to stop by one of the company’s centers on Monday you were likely met with locked doors and few answers.
Over a year ago, we wrote about Lifestyle Lift and its attempts to astroturf a customer review website (while simultaneously suing that website for trademark infringement, naturally). But then they caught the attention of New York Attorney General Andrew Cuomo’s office, and now they’ve agreed to pay $300,000 and will stop publishing fake reviews online.
Lifestyle Lift claims it’s a “minor one-hour procedure with major results,” but a lot of customers who have paid for the procedure have been left unhappy, and they’ve consequently posted reviews about it on a plastic surgery review blog called RealSelf. Lifestyle Lift has sued RealSelf, claiming trademark infringement, and now RealSelf has countersued, claiming Lifestyle Lift padded RealSelf’s site with shill reviews.