Deceiving consumers is a trademark for most unscrupulous operations attempting to collect debts that aren’t actually owed. Shady collectors have been known to lie about debts, misrepresent themselves as officers of the law, threaten lawsuits and, in the case of one operator, threaten Spanish-speaking residents with deportation. [More]
Man Charged With Operating Debt Collection Scheme That Targeted, Defrauded Spanish-Speaking Consumers
When a customer’s chargeback scheme left one PayPal customer down $1,500 and without the pricey headphones that they had sold, the person who sold the headphones was understandably upset. It’s wrong to rip anyone off, but they’re an individual seller rather than a faceless corporation. PayPal reduced the amount that this person owed to $700, but that was still $700 more than they really owed anyone. What’s a consumer to do? In this case, post to Reddit. [More]
This may not come as a surprise to any of you, but those ads on the radio that offer to settle your debt to the Internal Revenue Service for a fraction of the bill may be a scam. [More]
Bank of America just received a hefty bill from the Consumer Financial Protection Bureau to repay $727 million to consumers wronged by the bank’s deceptive marketing practices regarding credit card add-on products.
When Ryan purchased a new iPhone 4S from Sprint for his partner’s use, it didn’t work very well. Assuming that the problem was the phone, he brought it back to the store. No, the store employees assured him, it just takes a few weeks for all of the information to “flow” to the new phone when a customer ports a number from another carrier (T-Mobile, in this case.) This is, of course, complete nonsense, but they also claimed to not have another iPhone to exchange it for. So he went home to wait for the information to flow. It didn’t. The two-week return deadline passed, and then Ryan learned that the problem was with the towers, not with his significant other’s number port.
Blah, blah, when something seems to be good to true, it probably is. Kevin knows that, but was still tricked into buying an extended warranty for last year’s copy of Madden ’11 by a misinformed or unscrupulous Best Buy employee. Customers who buy sports games where a new edition comes out every year, the cashier told him, could get the next year’s game for free by purchasing a $5 replacement warranty for the game and returning it to the store the following year when the new edition comes out. Nice plan if it were true. It’s not.
We all know that hotel site photos lie. Here’s proof!
As an undercover hidden camera investigation recently revealed, not every bearded and overall-wearing guy behind the stand at farmers markets is selling food he grew himself. Some of them just load up a local produce warehouses and sell it to you at a feel-good-about-saving-the-earth premium. So how do you tell who’s real and who’s shoveling you fertilizer?
If you’re in California and need to make a little extra cash, why not buy a bag of baby carrots from the supermarket, throw some potting soil on them, and sell them at your local farmers market as fresh-from-your-farm organic treats? Okay, maybe technically that’s not permitted, but who’s going to stop you? An NBCLA investigation found vendors at several farmers markets were lying to customers about their produce, and sourcing it from local warehouses instead of their own farms.
One of our readers just switched over from T-Mobile to AT&T, but he discovered that pretty much everything the salesperson promised him at the retail store turned out to be a lie. At least, that’s what the angry AT&T customer service rep told his wife when she called in to dispute her first bill.
Silly Sean, he filled out a survey for Dick’s Sporting Goods because he thought his receipt’s promise of “$10 off your next purchase of $50!” meant that he would get $10 off his next purchase of $50. Nope!
Ever since the FDA and Congress started asking Johnson & Johnson to explain why it keeps recalling medicine, there have been references to an unpublicized “recall” that happened in November 2008. Last month, at a hearing of the House Oversight and Government Reform Committee, a J&J executive swore that the company didn’t mean to mislead anyone. It turns out that wasn’t exactly accurate: Bloomberg has obtained emails from J&J’s company, McNeil Consumer Healthcare, that show executives knew the secret recall would trigger an FDA reaction if the agency got wind of its full scope.
Yesterday afternoon, while everyone else was cheering about how Facebook’s supercool new privacy settings were going to bring about world peace and end hunger, Marshall Kirkpatrick actually took the time to listen to what Facebook CEO Mark Zuckerberg had to say about the changes, and noticed something interesting: Zuckerberg, as Kirkpatrick put it on ReadWriteWeb, “said a number of things that seemed of questionable…truth.”
The next time you go shopping for a new HDTV, keep in mind that the brightness and contrast settings don’t adjust brightness and contrast, and most of the fancier-sounding image quality controls don’t do anything except possibly degrade the image. Also, motion blur in live video is largely imaginary, which is good because advertised response times are highly exaggerated. And hey, that impressive “dynamic contrast ratio” the manufacturer is crowing about? Most of the extra contrasty goodness happens when there’s no image on the screen.
My advice on mail-in-rebates is to ignore them when you’re trying to decide on a purchase. They take too long to receive, during which time you’ve paid a higher amount on the product. Even worse, it’s easy for a company to deny a claim and refuse to cooperate with you, and it’s hard for consumers to get misbehaving companies to play fairly.
Nick received an automated call from some scammy outfit this morning that told him his debit card had been deactivated. The scam looks simple enough, but it’s probably worth looking at as a reminder to others.
The Charter Communications CSR who spoke with Dustin has some pretty astounding news about what’s on the horizon for all of us. It looks like starting May 1st, cable companies will have total, FCC-sanctioned control over streaming video and will take down all competing services.