lax

United Airlines Apologizes For Laughing At Traveler’s Plight

United Airlines Apologizes For Laughing At Traveler’s Plight

A reader received an apology and a $100 travel voucher in response to his complaint we cross-posted.

United Airlines Laughs At Traveller’s Plight

United Airlines Laughs At Traveller’s Plight

Wade’s world is not a happy one.

Man’s Airline Complaint Resolved (What a Juicy Headline)

Man’s Airline Complaint Resolved (What a Juicy Headline)

Unfortunately for us, Dave went through the airport yesterday. After a surly customs agent behaved in an uncouth, yet ironic (situationaly speaking) manner, he called customs to complain.