While you might have certain expectations about when a business should and shouldn’t be open, it’s always good to double check those hours, lest you accidentally get stuck inside when everyone locks up and goes home for the day. One gymgoer learned that the hard way last week, when he was locked in an L.A. Fitness location at closing time — 5 p.m., when you might expect people to be getting off work and well, heading to the gym.
No one expects their workout with a personal trainer to be comfortable, but they also don’t expect to be sexually harassed, either. A Dallas woman is suing her local branch of L.A. Fitness, claiming that two different trainers at the gym made lewd comments to her and gave her what she considers “suggestive” exercises to do in front of them. Now she’s suing for Deceptive Trade Practices and Negligence, claiming that she kept up her end of the gym contract (paid her bills, didn’t break any rules) but that L.A. Fitness didn’t provide a safe workout environment.
If you’ve signed enough contracts over the years, you’ve probably signed at least one where it was amended and initialed by the signers. But when one party refuses to acknowledge that those changes were ever made, you can end up getting royally screwed. [More]
If only being given the runaround countless times could burn calories and build muscle, then maybe Iram wouldn’t be so mad at Bally Total Fitness and L.A. Fitness for keeping her out of the gym. She writes that she’s at her wit’s end with Bally since her location was taken over by L.A. Fitness. And as a Premier member who paid out big bucks, Iram is beyond frustrated.
Gyms are notorious for not letting people get out of their membership contract and making it difficult to cancel. Now a settlement has been proposed in the class action lawsuit against LA Fitness for making customers pay a fee to end their contracts before the contract term was up.
One bungled customer service experience can change your whole outlook of a company. Joseph proves this as he talks about how LA Fitness — a gym he once adored — bought itself two membership cancellations instead of one by screwing up his attempts to cancel his partner’s contract.
The sales team at the LA Fitness in
Floral Park New Hyde Park, Long Island, were so pushy to a prospective customer that they basically forced her to take her business elsewhere. Apparently if they actually let a customer redeem one of their free passes, the gym will be sucked into a vortex of non-commission, so they have to deny you access.
I was ripped off to the tune of $5620. They refused for 3 years to refund my money. Then they told me I have I have no recourse. It was electronic funds transfer for personal training that I never authorized. The people who did it were fired shortly after. It had happened to several other members, and most of the cases were settled. Except mine.