The owner of a Chick-Fil-A franchise in Austin, Texas needed to expand his restaurant, which required closing it for a few months. Instead of letting his workers go and wishing them luck finding work elsewhere, he decided to just keep paying them for the four months that the restaurant was under renovation. Wait, really? [More]
The weather was bad, and Sergio’s family all left the house in a hurry. They didn’t secure the screen door properly, and the wind caught it, tearing it off the hinges. When UPS stopped by with an Amazon package, the driver could have said, “Aw, that’s a shame,” tossed their package on his porch, and then gone on with his day. He did not.
Many things can happen when you give your kids scissors, none of them good. Greg learned the lesson when his daughter severed the special, glittery laces on her new shoes. Being a good dad, he headed to Kohl’s hoping to buy replacements, which the store doesn’t sell. Luckily an employee grabbed a display shoe, pulled out the lace and sent Greg on his way to his relieved daughter.
Here’s a nice holiday-themed story of how a kind Comfort Inn driver not only helped out a group of stranded travelers, but even agreed to take them to get food after they checked into their hotel. Maybe he was hoping for some big tips, or maybe he’s got some grudge against the local Holiday Inn. (Or maybe he’s a nice guy.) Whatever his motivation, he probably just earned some repeat business for Comfort Inn.
We know, that headline just oozes treacle. But it’s for real! The family friend of a dying child cold-called Pixar’s offices and guessed her way through the phone tree to a live person, then pleaded her case: the child desperately wanted to see Up, but was possibly days away from death and too sick to travel or sit in a movie theater. The next day, a Pixar employee arrived with a DVD of the movie and sat with the family while they watched it. Sometimes people can be really decent to each other.
Don’t say we never printed anything nice about you, BoA. One of your customers just had an experience with you that—despite still having an overdraft fee of $20 to pay—has left her feeling pretty good about you.