After one mom’s video of small, hard, shiny particles on a Huggies baby wipe hit the Internet’s you-know-what fan, prompting parents to seek a recall, parent company Kimberly-Clark is clarifying that it doesn’t use glass to make its wipes.
Have you ever stopped to wonder whether Cottonelle brand toilet paper has any cotton in it? Well, of course it does–”cotton” is right there in the name, right? That’s what Ed had always thought. Then he saw a sign on the shelf at Sam’s Club that challenged his assumptions. Not that he had really given toilet paper ingredients enough thought to form any assumptions. [More]
Verizon math, as you may recall, is what happens when copywriters or customer service drones aren’t quite clear on how decimal points or cents signs work. Using Verizon math, $.01 and .01¢ are the same number. Is this item from the Redplum coupon book an example of a silly typo, or of Verizon math?
Regular readers of Consumerist are familiar with what we call the Grocery Shrink Ray, that phenomenon wherein an item sold at X price at a retailer shrinks in size but still costs X amount. In the toilet paper and tissue industry it’s called “desheeting” or even “bulking up” instead but essentially means the same thing: less product, same price, which means more money for the item’s makers. [More]
Where do you draw the line between being industrious and being a cheat? That’s the question the folks at Scott are working through after a Brooklyn man, attempting to get the most out of a school fundraising promotion, submitted around $200,000 worth of box tops to the company. [More]
Over the weekend, there was an explosion inside a chemical plant in Japan. So it only makes sense that the parents of youngsters in North Texas are buying oodles of diapers.
Kotex’s parent company Kimberly-Clark is totally willing to own up when one of its products is less than perfect. That’s why the company said it had intended to destroy a batch of tainted Kotex Natural Balance Tampons, which could contain unhealthy levels of bacteria and “metallic particles” that aren’t so good for you. But some odd villian thwarted that plan by swiping the tainted tampons and selling them to the public despite their unworthiness.
People lie. What we want isn’t always what we say we want. This poses a problem for marketers, who depend on market research before launching new or redesigned products. Researchers have learned that people in focus groups tend to tell the authority figures running the test what they think the tester wants to hear. They say that they’re interested in products without considering whether they would actually buy them. They say that something draws their eye when it really doesn’t. Fortunately, technology has caught up with our lies. Market researchers can now track subjects’ retinas to see what products really draw their eye, analyze barely perceptible involuntary facial expressions, and even monitor brain waves to see which choices elicit happy thoughts.
Normally, Danielle wouldn’t have pulled her Kotex tampon out of the applicator for inspection before using it. I mean, who does that? One happened to fall out of the applicator, though, and that’s when she saw them. The splotches of blackish mold. “Makes you wonder how many times things like this happen to tampons and we don’t have a clue,” she wrote. Um, yes.
The toilet paper business is going down the drain — literally. Starting this week, Kimberly-Clark has begun selling Scott Naturals Tube-Free toilet paper that won’t have you throwing out or recycling anything when the roll is finished.