Of all the things that airline passengers should care about — schedules, airfares, fees, delays, weather, that guy across the row from you who refuses to put his shoes back on — one thing that shouldn’t matter at all is the pilot’s gender, as I’m pretty sure the Y chromosome contains no special aviation-related genetic information. And even if you do think that only brawny men named Rex or Ace should be flying your airplane, what is the point of leaving a nutty, angry note when your pilot happens to be a woman? [More]
Papa John’s CEO John Schnatter has had to step up and publicly apologize after a delivery driver in Florida was caught dropping the N-word numerous times on a customer’s voicemail, even going so far as to work the slur into some opera singing. [More]
Advice to people at restaurants and stores who have a problem with a customer: Keep it to yourself; wait until you get home and then complain about it to your spouse/roommate/pet canary. But for the love of god, please stop writing those insults down on receipts.