karma points

U.S. Airways Does Me A Solid & Waives Change Fees Even Though I Booked The Wrong Flights

U.S. Airways Does Me A Solid & Waives Change Fees Even Though I Booked The Wrong Flights

Marc was in a jam after he accidentally booked his mother on the wrong flights to come visit — he had her starting in her destination city and going back to her starting city. In short, it was a big ol’ mess and he was facing change fees and a fare difference of around $200. But luckily, U.S. Airways reps felt like being kind. [More]