Good news if you prefer the allergy medication Allegra: it’s now available over-the-counter. Bad news, if you’re reader Cynthia: it’ll cost more for you out of pocket, and you can’t get it from the Kaiser mail-order pharmacy anymore.
Jennifer’s letter is perfectly ordinary. It’s the tale of one day in the life of a consumer, a mother, trying to run some errands. Her ToDo list reads: Send letter at post office, return grandma gifts at Walmart, shots at Kaiser. Of course, it’s not as easy as that, because nobody knows how to do their jobs anymore and the dang sauce pitchers exploding off the shelves and whatnot.