Rachael absent-mindedly left her phone at Safeway, a grocery store chain. Leaving things behind is a normal thing: it happens to everyone, even if you won’t admit it. What isn’t normal is what happened between Rachael and Safeway in the days afterward. She was lucky that no other customers wandered off with her phone, and that the store held on to it for her in their safe. At least, that’s what they said part of the time. [More]
