Dawn tells Consumerist that she had a potentially embarrassing experience recently involving a phone call, a celebrity-endorsed beauty product, and a shared phone line. She called to ask some questions about Joan Rivers’ Great Hair Day, a special hair powder marketed to women with thinning hair. Much to her horror, even though she didn’t provide the company with her phone number, they called back within minutes to talk about the product, without even checking to see whether it was Dawn who answered the phone. Nice. [More]
