The Superbowl of storms is headed for the Midwest with 20″ snow and 45 mph winds predicted for Chicago. Thankfully, a lot of airlines are waiving their usual ticket change fees for travelers who could be affected. 3,000 flights have already been canceled in advance of the potentially deadly weather. Don’t go to the airport to see if you can make your flight, don’t get stuck in an airport, stay home, stay over at your friend’s house an extra day or two, and take advantage of this leniency. Here are links to the various airlines and their waiver and winter update pages and policies: [More]
jetblue
Verizon Refunds Snowpocalypse Mobile Overages
By 1.26.11
Here are two nuggets of delicious customer service in one e-mail. Brock spent hours on the phone during one of America’s recent massive snowstorms trying to straighten out his air travel plans. This made him use up cell phone minutes and rack up huge overage charges, which Verizon partially refunded. Oh, and JetBlue was extremely helpful too–once he got through. [More]
$100 Bribe Gets Mysterious Package On JetBlue Plane
By 1.18.11
Here’s a deal you won’t see JetBlue advertising on its website. All you need to get a mysterious package unaccompanied onto a JetBlue flight is a $100 bill in the hands of a JetBlue ticket agent. [More]
Getting To Know You: All About The New Friends We Made In 2010
By 12.31.10
Behind every buzzworthy headline of the past year has been someone in charge, someone to blame, or just someone to laugh at and talk about. From the debacle of Toyota’s millions of recalled automobiles, to a fed-up flight attendant with a flair for drama, we’ve become familiar with a few new faces in 2010, for better or for worse. [More]
Southwest, JetBlue Fly High In Zagat Airline Survey
By 11.30.10
For the 20th year in a row, the people at Zagat have done a survey of passengers on the major domestic and international airlines. And by the looks of it, travelers are much more pleased with the likes of Southwest, JetBlue and Virgin than they are the old-timers like United, Delta and American. [More]
Steven Slater Pleads Guilty
By 10.19.10
Ex-JetBlue flight attendant Steven Slater plead guilty today to one felony attempted criminal mischief, one count of misdemeanor criminal mischief, and one count of aggravated awesomeness. [More]
JetBlue CFO Gives Out Free Tickets Mid-Flight
By 10.19.10
Consumerist reader Tracy was flying JetBlue this Saturday when an announcement came over the intercom saying there was a “special guest” onboard. It was JetBlue CFO Ed Barnes! Big whoop, said the passengers, until the flight attendant added, “and the CFO is feeling really generous so we are going to have two people in the front row randomly pick a number and a letter and the person sitting in that seat will win a free JetBlue roundtrip ticket anywhere Jetblue flies.” [More]
JetBlue Bringing Broadband WiFi To Planes… Eventually
By 10.4.10
The good news for air travelers: JetBlue has just announced a plan to install satellite-based WiFi internet access on their planes that it promises will deliver “the industry’s best in-flight broadband for commercial aviation.” The not as good news: It’s going to take a while. [More]
Zero Witnesses Back Slater's Story
By 9.9.10
Authorities have interviewed every single passenger that was on Steven Slater’s last flight, and not a single one says events went down the way he’s been describing them, according to a Port Authority police official. [More]
JetBlue CEO: Slide-Jumping Flight Attendant 'Not A Hero In My Book'
By 8.31.10
Three weeks after JetBlue flight attendant Steven Slater earned his 15 minutes of fame by freaking out and taking an unscheduled trip down the jet’s emergency exit slide, the airline’s CEO Dave Barger is finally speaking out on the incident. Let’s just say he won’t be watching Slater’s reality show. [More]
JetBlue Passengers Try Out The Emergency Slide After Plane's Tires Catch Fire During Landing
By 8.27.10
The passengers on board a flight from Long Beach, CA, to Sacramento got to live out their irate JetBlue flight attendant fantasies yesterday by taking a ride down a jet’s emergency exit slide. But it probably wasn’t as fun as one might expect since the plane’s tires had just caught fire while making a hard landing. [More]
JetBlue 'All You Can Jet' Passes Are Sold Out, But You Still Might Be Able To Win One
By 8.20.10
After just a couple of days, JetBlue has already sold out of their All You Can Jet passes, but if you’re under the age of 25 and can think of a way to put the passes to good use, you might be able to win a pair of free AYCJ passes from the airline. [More]
Southwest Flight Attendant Takes Screaming Baby From Arguing Parents
By 8.18.10
What, exactly, happened on a recent Southwest Airlines flight from Dallas to Albuquerque? Did a thoughtful flight attendant give a restless baby a change of scenery while her parents argued, or was the airline employee out of line to remove a screaming child from her parents and notify police on the ground of a suspected abuse case? Even those who were on the plane aren’t sure. [More]
Fly JetBlue Unlimited With $499 "All You Can Jet" Pass
By 8.17.10
JetBlue has brought back its very popular “All You Can Jet” pass which let you take an unlimited number of flights between Sep. 7 and Oct 6. for only $499-$699. Last year the AYCJs sold out very quickly. They are on sale now and you can start booking trips on Aug 23. [More]
Spirit Airlines Spoofs JetBlue Slide-Jumper With "Don't Be Blue" Coupon
By 8.13.10
We’ll give it to Spirit Airlines — they know how to get attention with their e-mail coupons. First their was the MILF Sale, and then the MUFF Diving promo, and of course this summer’s Check Out the Oil On Our Beaches deal. Now the yucksters have turned their focus on last Monday’s JetBlue flight attendant flip-out. [More]
Don't Tweet Steven Slater Jokes Or JetBlue Will Chastise You
By 8.12.10
JetBlue Tweet-spanks comedian Andy Borowitz for making bad jokes about their cranky flight attendant. [More]
Dramatic Animated Recreation Of Flight Attendant Quitting, Using Emergency Slide
By 8.11.10
Taiwan news media produced this thrilling animated replay of how JetBlue flight attendant Steven Slater quit his job, complete with cursing on the PA, beer grab, emergency slide run, and embracing his lover. This looks like the making of the best Sims mod ever! [More]
JetBlue Flight Attendant Gets Bail Following Flip-Out
By 8.10.10
Unless you’ve been living under a rock — or been stranded on a tarmac — you’ve heard about the JetBlue flight attendant who flipped out, popped open the emergency door, grabbed some beer from the galley and escaped via the plane’s emergency slide. Well, the attendant finally came before a judge for arraignment this morning. [More]
