You might think that offering customers the choice to pay whatever they want for something would be a sure way to the poorhouse. But one North Dakota coffee shop is not only making its honor system work, but it’s making money. [More]
He’s not just the guy foaming your milk, or the gal making sure you’ve got the right roast in your cup. Being a barista is a serious business, and it’s a job that didn’t even exist 30 years ago. Where would you be without your barista? Cranky and caffeine-deprived, that’s where. So let’s learn a bit more about their world, shall we?