Rob has been an internet-only Verizon FiOS customer for years and recently decided, since he hadn’t really experienced any problems with that service, that he’d take the plunge had get FiOS cable TV service too. Since his house was already wired, it shouldn’t have been a big deal but the all-too-familiar happened and Rob found himself staring into the customer service abyss.
The future of Verizon lies in bundled apps and global domination, according to C.E.O. Ivan Seidenberg. Verizon’s head honcho appeared last week on Charlie Rose to chat about a range of things, including FiOs, the decision to build a CDMA network, and the future of your cellphone service. If nothing else, it’s nice to put a calm, seemingly rational face to the grotesque anti-consumer corporate monster that we all loathe. Hit the jump for the full interview.
Verizon will deign to consider an advisory vote on executive compensation from shareholders starting in 2009. Shareholders demanded the right to vote on executive pay at last year’s annual meeting. Verizon CEO Ivan Seidenberg’s salary increased 11% last year to $21,309,264. Seidenberg’s salary has risen consistently, unlike Verizon’s profits.
Contact information for the CEOs of major cellphone companies. You’ll never get to talk to them, but at least your issue will get under the noses of their near and dear underlings.
Inside, the phone number and mailing address for the CEOs of every major US cellphone carrier.
If you would like to reach the head of Verizon and tell him what an awesome company he has, here’s his corporate contact info.