An iPod repair shop, that we ripping Apple off for 9,000+ iPod shuffles. The feds charged Nicholas Woodman with jacking iPod shuffles from Apple by guessing shuffle serial numbers from a shuffle replacement site without actually ever buying the original shuffles himself.
After asking The Consumerist for help, reader Lisa received an iPod back from iPod Mechanic yesterday, seven months after she first sent hers in for repairs.
Lisa’s story of iPod repair frustration has more tangles than that pair of 1st gen earbuds you’ve abandoned in the bottom of your “big” purse.
In response to our request for a statement on what iPod Mechanic did to rectify its customer service issues, owner Nick Woodhams says:
Two months after we posted a negative user review, the owner of iPodMechanic.com sent us this note:
With the meaty heel of a palm resounding against the center of your forehead with a leathery slap, this might strike many of you as particularly astounding advice, but we think it needs to be said: please, please do not mail your $400 iPod to some random Internet stranger proclaiming himself to be an iPod Mechanic. Especially if there isn’t even a phone number on the website.