Four months ago, Steve bought one of the very last Nexus Ones. Remember? The Google-designed phone that was supposed to change the entire mobile phone industry and instead just showed the world that Google didn’t know how to sell tangible objects? Its successor, the Nexus S, has arrived, but it seems that late Nexus One adopters like Steve can only exchange their defective devices for another refurbished Nexus One. This would be acceptable if HTC hadn’t sent Steve three defective phones in the course of a month.