Smartphones have taken over our lives faster than the law is able to deal with. For a few years now, it’s been kind of an open legal question whether or not law enforcement can force you to provide them with the password or PIN you use to unlock your phone. A few previous courts have ruled no, that having to provide your passcode is tantamount to self-incriminating testimony. But recently, an appeals court in Florida has found the other way. [More]
Apple announced new iPhone models earlier this week, which means that for many people, it’s time to trade up. While your mobile phone carrier might offer a sweet trade-in deal, some customers are able to get even more by using outside trade-in services. That’s what Steve tried to do, selling his iPhone 5 to the site CashForiPhones.com. The site offered him $263, but once they had the phone, only sent him a check for $41. [More]
Is your iPhone battery failing, but your device is now out of warranty? We have good news for some owners of that model of iPhone: Apple has announced a repair program for certain iPhones that have a reputation for bad battery life. [More]
One of the most common things to come out of a person’s mouth who has just switched from a BlackBerry to an iPhone is probably: “It’s so hard to type on this dang screen with my big fat fingers.” Nevertheless, BlackBerry has seen swarms of customers go rushing into the arms of the iPhone and other smartphones in recent years. In a stab at reminding everyone that it’s still a relevant brand, BlackBerry is now suing the makers of a slip-on keyboard for the iPhone, claiming it’s a blatant copy. [More]
Whether you’re awaiting the arrival of a shiny technological baby in the form of an iPhone 5C or 5S, the new iOS 7 is here already and iPhone 4 or later users as well as iPad owners may be updating their phones with it. But what if you don’t want your constant companion to lose its battery life due to the upgrade? First of all, stop playing with your phone so dang much, if that’s possible. [More]
Yet another retailer really wants your old phone and is willing to give you something pretty decent in exchange for it. Through Sept. 16, Best Buy is offering a minimum $100 trade-in credit to customers who trade in their old phones and switch to an iPhone 5. [More]
What’s more fun than getting all worked up about the new iPhone? Getting worked up about two new iPhones, of course! It’s been whispered, buzzed and otherwise fervently discussed that perhaps Apple was working on a lower cost iPhone in order to broaden its appeal in certain markets. Now comes the fact that one of Apple’s suppliers was reportedly asked to ship not one, but two kinds of iPhones. [More]
Doesn’t it feel like the only time people aren’t breathlessly guessing when the next iPhone is coming out is perhaps the minute after an announcement is made as to when the next iPhone is coming out. Heck, even though the newest iteration of Apple phoneage is rumored to thwack us in the faces on Sept. 10, we’re sure someone is already wondering when the one after that will arrive. Such is the world we live in. [More]
An unfortunate reality of electronic devices is that once in a while, those consumer contraptions can malfunction in the worst of ways. It’s not clear yet exactly what went wrong in the case of a Chinese woman who was electrocuted and died while answering a call on her Iphone 5 while it was charging, but Apple says it’s looking into the matter. [More]
A few weeks ago, we ran reader Stephen’s sad tale of iPhone warranty replacements and reached out to our readers to see whether anyone else had gone through similar cycles of endless replacements. We’re sad to report that yes, some iPhone users have ended up trapped in smartphone replacement purgatory. When a phone only has four buttons, we suppose things are pretty awful when one of them stops working.
Usually, it’s owners of Android devices who get cast into the terrifying outer circles of Smartphone Replacement Purgatory, but owners of Apple devices aren’t immune. Reader Stephen first wrote to us back in February as he got his third replacement iPhone 5. Since then, he’s received two more phones. It’s nice that his phone is under warranty and all, but he’s on a two-year contract. Will he be stuck getting replacements every few months the entire time? [More]
Customers shopping around for a good deal on an iPhone 5 might be a little confused if they’re checking out T-Mobile’s site: Clicking on the “Buy Now” button below the promo will garner one downpayment amount for the 16GB phone, $149.99, while choosing “Learn More” touts the phone for $50 cheaper at $99.99 upfront. So what gives?
Do you enjoy product reviews from our sibling publication Consumer Reports, but wish that there were more smashing? Do you love the classic “Will it Blend?” YouTube videos, but want to see items destroyed in more realistic situations? You’re in luck. The hard-working experts at extended warranty/protection plan provider SquareTrade conducted a
publicity stunt series of tests on current top-of-the-line smartphones to see which was most likely to survive being dropped on a corner from shoulder height, dunked in water, and slid across a table. That last one is kind of anticlimactic.
If you’re looking for an iPhone 5, do you want to pay an extra $450 now, or an extra $1000 over the next two years? Buying an unlocked phone and using a no-contract carrier can give you sticker shock initially, but you can save quite a bit of money in the long run. Our number-crunching colleagues down the hall at Consumer Reports looked into it, and found that if you can pay for your new phone itself out of pocket, going unlocked and contract-free is a much better deal. [More]
After he had already picked up his iPhone 5, Edmund got received an e-mail from Best Buy reminding him to come get the phone that he had ordered. He didn’t think much of it until he received another e-mail telling him that his preorder was canceled…and then he got a refund of the purchase price of the phone that he allegedly didn’t pick up. He’s not about to take the phone back, but he wonders: is he obligated to even let Best Buy know? [More]
Starting today, you can go to your neighborhood Walmart store and pick up an iPhone 5 from Walmart’s own house-brand carrier, StraightTalk Wireless. With it you’ll get a $45 unlimited talk/text/data plan. Instead of a phone subsidy, you’ll be paying the unlocked-phone price for your handset: $649 for a 16GB iPhone 5. That’s the same price you’ll pay for an unlocked phone straight from Apple, but Walmart offers something extra: you can finance your purchase and pay $25 per month with no interest…for 26 months. [More]
Ilya just got a new iPhone 5, and a $35 case from Incase to go along with it. The problem is that the case sort of did the opposite of what protective phone cases are supposed to do: it damaged his phone, instead of protecting it from damage. [More]
Facing criticism — and consumer complaints to the FCC — over its decision to limit the non-WiFi use of Apple’s FaceTime video chat app to customers who have shared data plans, AT&T announced yesterday that it will allow folks with the iPhone 5 (but without unlimited data plans) to use the app over its network. [More]