Some things, you can measure centrally. Some, you can survey with a sample group. But sometimes, what you really need is a giant crowdsourced effort — and that’s what New York Attorney General Eric Schneiderman is asking Empire State residents to help with. [More]
Richard is annoyed at AT&T. Due to what we will optimistically call a mixup, he didn’t exactly get the DSL service he ordered and was paying for. While he has straightened things out with the company, he wants to keep other customers in his area from having the same experience.