The Whirlpool Fabric Freshener is a device that lets you steam clean your clothes at home, or just quickly get wrinkles out of a piece of clothing without ironing it. The contraption isn’t cheap, but is easy to store and very useful. Andrew purchased one last year, and used it quite a bit. He followed the instructions given for cleaning the system with vinegar every few months, and then….it stopped working entirely. What did he do wrong? He called up Whirlpool to find out.