14. Managers have coupons kept in the safe that they can use for dissatisfied customers. If you have a problem ask to speak to a manger and most of the time they will offer you some sort of discount on a product or a free service in the store.
insiders
Get Free Stuff At Starwood Hotels By Being A Regular And Complaining A Bunch?
By 6.27.07
According to a Starwood hotel insider, the chain has a super-generous comp policy. Her story, and an expert’s take on whether she’s full of beans, inside… “Most companies empower their employees to make the customer happy by offering discount or coupons – to an extent of course. I believe Starwood Hotel’s is called “Never Say No.” We were given the OK, with manager approval, to spend $1K/day to do whatever it took to make guests happy…”
Confessions Of A Starbucks Barista
By 6.22.07
Jesse, who has worked at Starbucks for almost a year, has written a mythbusting “Buyer’s Guide” that will help you in your quest to save money when ordering your favorite Starbucks beverage. Our favorite tips? Frappucinos are a rip off, there’s no free ride at the drive-thru, and ordering a latte with chai syrup is cheaper than a chai with espresso.
Dell Admits Error In Asking Consumerist To Remove Post
By 6.18.07
Dell has said it was wrong for trying to get The Consumerist to remove a “confessions” post from a former Dell worker.
"Security Mostly Follows Black People" Disgruntled Target Worker Alleges
By 6.13.07
UPDATE: A current Target employee rebuts these statements, inside…
Save $100 At Apple By Being A Tease Over The Phone?
By 6.13.07
An Apple telesales rep tell us you can get them to knock $100 off your price when ordering over the phone just by playing a little hard to get:
If they make it obvious that they’re purchasing but are a little resistant to it being “too expensive” by about $100 – sales representatives can take off $100 off an order (as long as it’s purchased through the standard consumer store).
We’re thinking this is more likely to work if it’s a big-ticket item like a laptop.
27 Confessions Of A Former Circuit City Worker
By 6.11.07
I had worked at Circuit City for quite some time, until recently when I could no longer stand the shady operations of its business. While working at Circuit City I worked in the Media and Technology department. I believe there are a few things that people should know about Circuit City…
FedEx House Arrest!
By 6.5.07
A heated discussion about FedEx is going on over at one of the Washington Post’s blogs, with people purporting to be FedEx employees leaving tips for consumers who are “stuck in FedEx house arrest.” Are they real? Who knows, but they do sound pretty accurate.
Ritz Camera Or Scamera? An Interview With A Former Employee
By 6.1.07
Before you shop at Ritz Camera, you’ll want to read inside about what a disgruntled ex employee terms:
Walmart Sells Refurb TVs As New?
By 5.29.07
Walmart takes TVs people return and sells them as new, according to this unverified report we received.
How To: Avoid Pesky Phone Survey People
By 5.23.07
F.M.I. (Former Meal Interrupter) used to work at one of “the largest phone survey companies in the country,” and would like to share with our readers the best technique for assuring that the survey people will stop calling you. Asking them to stop calling doesn’t cut it. Saying “no” just gets you listed as a “soft refusal” and will result in more call backs.
8 Interviews With A Sprint Mole
By 5.22.07
Back in February, we posted a series of conversations we had with a very knowledgeable Sprint insider (he still has his job, by the way). Here’s a limited collector’s edition box set of our eight chats.
Victoria's Secret, Limited, Express Threaten To Fire Employees Who Don't Get Enough New Credit Card Accounts
By 5.16.07
Yikes! We hate being bullied by clerks to open store credit accounts! Hate it! Read Jesica’s entire email inside.
8 Confessions Of A Ritz Camera Sales Employee
By 5.16.07
Apparently there are still some people who buy electronic and camera items in real-world-stores and sometimes they go to Ritz Camera.
LEAKS: Yahoo Photos Closes September 20th
By 5.14.07
Yahoo Photos will close on September 20th, according to this internal Target newsletter. Users will have until that date to move their online scrapbooks to a partner site, like Flickr, Shutterfly, Kodak Gallery, Snapfish, Photobucket
Best Buy Employee Confesses To Scams Similar To Ones Outlined In Racketeering Lawsuit
By 5.9.07
We thought the scam mentioned in the racketeering lawsuit sounded familiar—it was. A Best Buy employee emailed us on April 4, 2007 to confess to the type of behavior mentioned in the lawsuit.
