Dead people do not need cars, and they also have trouble making the payments. That’s probably why one woman’s credit score plummeted to zero when a lender accidentally put her down as dead. It was due to human error, but she’ll need to wait 30 days to move on with her new car purchase because someone at Acura Financial Services picked the wrong thing in a drop-down menu. [More]
We thought the whole zombie fad was over, but don’t tell that to the folks at Bank of America who seem to be having some problems with deciding whether or not a customer is alive or dead.
It was so thoughtful of Chase to send a letter of condolence to the family of a recently deceased customer in Florida. Or at least it would have been had the woman actually been dead.
Imagine the scene: Your beloved grandmother has been hospitalized for a respiratory illness. And then comes the bad news — A nurse at the hospital calls to say your grandmother has passed away. You go to her room to gather her personal items, and that’s when your dead grandmother wakes up.