When Rosalie and her husband reserved a room at a Hyatt Place hotel, they thought that by requesting two queen-size beds, they were reserving two queen-size beds. This is not so: they were requesting two queen-size beds, and the couple learned this the hard way. This wasn’t just a case of travel preferences and first world problems: Rosalie suffers from severe back problems, and needs a nice, immobile bed to herself in order to prevent Even More Pain. [More]
