How Is This Saving Me Time?

Comcast unveiled a new feature that allows customers to track their service technician.

Is Comcast’s New Appointment Tracker A Time Saver Or An Unrealistic Concept?

We all know that time is precious, and for once it seems like Comcast is agreeing with consumers on that point. The company, which has a decidedly checkered consumer relationship, unveiled a new attempt to project a more consumer-friendly appearance by beginning tests of a new app that allows people waiting on a service call to track where a technician is currently located. [More]