Steve Swain

Kroger Accuses Visa Of Using Threats To Force Supermarkets To Accept Less Secure Debit Cards

Another week, another large retailer accusing Visa of forcing stores to accept debit cards in a way that it is not as secure as it could be — and which will cost the retailer more money to process. [More]

ralph

Home Depot Accuses Visa, MasterCard Of Colluding On “Defective” Credit Cards

While banks and credit card issuers are slowly rolling out new debit and credit cards containing microchips intended to make them less susceptible to fraud, Home Depot says in a recently filed lawsuit that the two largest card networks have colluded with the banks to produce cards that are not as secure as they should be. [More]

SchuminWeb

What Are Shoppers Buying Since They Aren’t Buying Clothes?

It’s bleak out there for a clothing retailer, with sales slumping at many chains, leading some — American Apparel, Aeropostale, Pacsun, among others — to declare bankruptcy. So if we aren’t shopping for items to clad our bodies, what are we shopping for? [More]

Apple Pay Unavailable At Home Depot As Retailer Upgrades Payment Terminals

Apple Pay Unavailable At Home Depot As Retailer Upgrades Payment Terminals

Though Home Depot was never officially a partner with Apple’s Apple Pay mobile payment platform, which allows users to pay using credit card information stored their phones, the home improvement chain’s NFC-enabled checkout terminals worked with Apple Pay — until recently, that is. The retailer has begun the process of upgrading its in-store payment system, meaning that Apple Pay and other mobile payment platforms are now unavailable. [More]

The Searcher

Home Depot Expands Spring Black Friday To Spring Cyber Week

For a store that sells supplies for improving homes and planting gardens, it’s true that spring is kind of like Christmas. That’s why it makes sense that Home Depot is expanding their “Spring Black Friday” event out to a Spring Cyber Week. However, while it makes sense, it’s still stupid. [More]

Home Depot’s ‘Spring Black Friday’ Stupidity Is Back

Home Depot’s ‘Spring Black Friday’ Stupidity Is Back

Retailers really love the concept of “Black Friday.” They love it so much that they’re trying to expand it in all directions. Instead of the day after Thanksgiving and the kickoff to the Christmas shopping season, Black Friday is now a year-round event that is an inclusive alternative to “Christmas in July.” Now it’s a spring event, too. [More]

(KABC-TV)

Home Depot Employees Build Custom Wagon For Cancer-Stricken Dog

The owner of an elderly cancer-stricken canine says she was just hoping for some wagon-building advice from Home Depot employees but she ended up with something much more — a custom-built cart for her ill furry friend. [More]

(Belinda Hankins Miller)

The Best & Worst Store-Brand Deals At Lowe’s, Home Depot & Sears

Need to buy a snowblower, light bulbs, and some paint? You might figure, “Oh, I’ll just head to Home Depot (or Lowe’s, or Sears) and get it all done in the same trip.” But just because these stores all offer one-stop shopping for most home goods, price and quality of store-brand and private label products can vary greatly depending on the retailer. [More]

(Maulleigh)

Former Home Depot Worker Gets 30 Years For Planting Pipe Bomb In Store

If you want more money from your employer, we don’t recommend threatening to blow up multiple stores, let alone actually planting a bomb to show that you mean business. Not only are your odds of success small, it could also result in a 30-year jail sentence. [More]

(via FoxCarolina.com)

Home Depot Employees Replace Stolen Xmas Gifts For Family Of Regular Customer

When employees at a South Carolina Home Depot heard that a regular customer of theirs had been the victim of a theft that left his family without Christmas gifts, they pitched in to do something they didn’t have to, replacing those stolen gifts and giving this family a belated but happy holiday. [More]

2014: By The Numbers

Xavier J. Peg

2014 was a record-setting year in an enormous variety of ways, both good and bad. As we wrap up and head into 2015, here’s a look at what happened, and what we learned, in the 2014 that was. [More]

(Molly)

Is In-Store Pickup Any Faster Than Just Shopping At The Store?

For years, an increasing number of retailers have been pushing their “buy online, pickup in store” (BOPIS, for all you acronym lovers) option as a expedient option that offers the convenience of online shopping without the hassle of having to search the aisles. But is it really any faster than traditional bricks-and-mortar shopping? [More]

Where Do People Buy The Stuff They Used To Buy At Sears?

Where Do People Buy The Stuff They Used To Buy At Sears?

Many American consumers have sworn off shopping at Sears and Kmart, their local stores have closed, or they have just forgotten that the chains exist. Business that once went to Kmart now goes to discount store competitors Target and Walmart, logically enough, but where do Americans go for the things that they once bought at Sears? [More]

Home Depot Facing At Least 44 Civil Lawsuits So Far Over Recent Breach

(Nicholas Eckhart)

There’s no ifs ands or buts about it — the fallout from the recent massive data breach at Home Depot is far from over. The company wrote in a filing today that it’s got the specter of state and federal investigations looming over it as well as at least 44 civil lawsuits in the U.S. and Canada. [More]

(mroach)

Home Depot Hackers Used Self-Checkouts To Access 56M Credit/Debit Cards, 53M Email Addresses

We’re beginning to get a clearer picture of just what led to the massive Home Depot data breach discovered less than two months ago. [More]

A Colorado woman's Home Depot order came packaged with highly sensitive financial documents belonging to other people.

Woman Receives Home Depot Package With Fire Starter, Tons Of Shredded Checks, Bank Statements

A Colorado woman got more than she bargained for when ordering a fire starter for Home Depot: A box full of other people’s shredded checks and bank statements. [More]

John Oliver: Lowe’s Robot Won’t Keep Couples From Killing Each Other At Hardware Store

John Oliver: Lowe’s Robot Won’t Keep Couples From Killing Each Other At Hardware Store

Last week, Lowe’s unveiled the test of a customer service robot at one of its Orchard Supply stores and we pointed out that it’s really just doing the job Lowe’s should be asking of its employees. What we were remiss in mentioning is the other important aspect of home-improvement store customer service — preventing married couples from murdering each other while shopping. [More]

Do You Ever Shop Anywhere? Congratulations: Your Data Will Be Hacked

frankieleon

By the numbers alone, basically everyone in the country has been the victim of at least one data breach in the past year, if not more. 106 million Americans had their card data stolen from Target and Home Depot alone, to say nothing of the data breaches at Jimmy John’s, Dairy Queen, P.F. Chang’s, UPS, Albertsons, Jewel-Osco, ACME, Shaw’s, Sally Beauty Supply, Goodwill, some Marriott hotels, Neiman Marcus, and Michael’s craft stores. And that isn’t even considering other breaches that were too small to make national headlines, or that simply haven’t been discovered yet. [More]