home depot

Michael A. Smith

New Home Depot Data Leak Exposes Gap In Consumer Privacy Protection

Recently, Consumerist received an anonymous tip pointing to an internet address that hosted digital images of bathtubs, garage doors, kitchen countertops, contractors at work on various projects, and customers picking out and paying for products in a home-center store. The site also hosted 13 Excel spreadsheets of customer records, including the full names, phone numbers, mailing addresses and email addresses of approximately 8,000 people, as well as other information chronicling the apparent installation complaints of each customer. [More]

mroach

Man Stole $11,000 In Stuff From Home Depot, Then Returned It All For Refunds

Most practitioners of the “hot exchange” — the retail grift where a fraudster steals an item then “returns” it to the store for a refund — are happy to chisel away a criminal living, earning $50 here, $100 there. But one Texas man was thinking big when he stole — and then returned — more than $11,000 from Home Depot stores. [More]

Daniel Oines

Demise Of hhgregg Means You’ll Buy Your Next Fridge From Best Buy

The bankruptcy and liquidation of hhgregg is terrible for the retailer’s employees and retail landlords, but someone may benefit from the retailer’s downfall. Best Buy has a national presence and a large overlap with what hhgregg sells, and is in a position to pick up some of the retailer’s former customers the next time that they need a fridge or a computer. [More]

Steve

Home Depot Will Pay $25 Million To Banks, Credit Unions Over 2014 Data Breach

Home Depot’s legal battles over the massive 2014 data breach that saw millions of customers’ card accounts compromised may finally be nearing an end, with news that the home repair retailer has reached a deal that will pay $25 million to banks and credit unions who had to help mop up Home Depot’s mess. [More]

Hampton Bay Anselmo

Patio Chairs Sold At Home Depot Recalled Because Porch Life Shouldn’t Be Dangerous

You know what’s nice? Sitting on your patio, porch, or deck in a nice, comfortable chair. Heck, if it allows you to swivel so you can turn to face whoever is talking to you, that’s nice too. But being unceremoniously dumped on the ground by your furniture is far from relaxing, which is why patio furniture sold only at Home Depot has been recalled. [More]

Home Depot

Home Depot Pulling Super Creepy Peeping Tom Halloween Decoration

There is a profound difference between spooky-scary and scary-scary, a lesson that Home Depot is currently learning the hard way after offering a Peeping Tom Halloween decoration that hits way too close to home for some. [More]

This Home Depot Has A Strangely Beautiful “Nightmare Before Christmas”

This Home Depot Has A Strangely Beautiful “Nightmare Before Christmas”

Reader Brendan was visiting his local Home Depot when he saw something strange and beautiful outside. There was an ominously-lit display of pumpkins and other fall cheer, and then a beautifully lit selection of Christmas trees behind it. Is the store trying to celebrate multiple holidays at once, or is this more of a Nightmare Before Christmas holiday mashup? [More]

Home Depot Denies Rumor Of PlayStation 4 Kiosks

Home Depot Denies Rumor Of PlayStation 4 Kiosks

Considering that gaming consoles do a lot more than just let you play games and that bricks and mortar retailers are increasingly looking to rent out floorspace to cut costs and maybe improve foot traffic, it doesn’t seem beyond the realm of possibility that Sony would be setting up PlayStation 4 demo kiosks in Home Depot. But it just isn’t so, says the home improvement chain. [More]

(YouTube)

Nothing Says Internet Like A Choreographed Dance/Marriage Proposal At Home Depot

These days if you want to get engaged and have the burning desire to share your special moment with millions of people on the Internet, you’ve got to pull out all the stops. There must be a choregoraphed dance routine, if not a choreographed singing and dance routineAnd it needs to be in a public place where such things don’t usually go down. Like say… Home Depot? Home Depot works. [More]

(IHP)

Lawsuit Claims Home Depot Is Shaking Down Accused Shoplifters

A new lawsuit aimed at Home Depot claims the company engaged in shakedown tactics to pressure and intimidate thousands of customers, accused of shoplifting, into paying millions of dollars to have those accusations dropped. The class-action suit says Home Depot would threaten customers with a lawsuit if they didn’t pay up, even when they had no intention of actually suing anyone. [More]

(SA_Steve)

Man Drops $900 In Home Depot Parking Lot, Actually Gets It Back

Too often we hear about unlucky souls who accidentally drop large amounts of cash, only to have it snatched up by some heartless goon who believes “finders keepers” is the law of the land. So on this lovely Friday afternoon, we bring you a story with a much happier ending. [More]

Home Depot Sells Woman Imaginary Refrigerator

Home Depot Sells Woman Imaginary Refrigerator

When you hand over $1,400 for a new refrigerator, you sort of expect to get a new refrigerator. Home Depot sold a California woman a fridge in early June, promising delivery in early July. Only the specific appliance that they had sold her wasn’t sitting in a warehouse somewhere, waiting for delivery. It hadn’t even been manufactured yet.  Oh.  [More]

Don’t Notice Appliance Delivery Damage Within 48 Hours? Too Bad

Don’t Notice Appliance Delivery Damage Within 48 Hours? Too Bad

Sometimes you buy a new appliance, but don’t use it right away. Maybe you just don’t have any dirty clothes or dishes for a while, or the room where the appliance goes just isn’t ready yet. That’s what happened to Russell when he bought a new washer from Home Depot: it was damaged during delivery, but he didn’t know it at the time. Since he didn’t report it within 48 hours, he’s stuck with the broken appliance, in a sad and desolate land between where Home Depot’s return policy ends and LG’s warranty begins.

[More]

(Marike79)

New York Attorney General Investigating Walmart, Home Depot, Others Over Prepaid Payroll Cards

Though it’s been a point of concern with employee-rights advocates for years, the use of prepaid debit cards as a substitute for traditional payroll checks is finally getting attention from the powers that be, with the New York state attorney general’s office investigating the practice at some of the nation’s largest employers. [More]

(NBC)

Paula Deen’s Empire Continues To Crumble As Target Phases Out Her Products

UPDATE: The bloodshed continues — Sears, Walgreens and Kmart will all be phasing out Paula Deen’s products as well.  [More]

Home Depot refused to take back this obviously used saw... because it had been used.

Home Depot Sells Consumer Reports A Used Chainsaw, Refuses To Take It Back Because It’s Used

If you’ve ever questioned why our lab coat-loving cousins at Consumer Reports use secret shoppers to buy the things they test for the magazine, here’s a perfect example. [More]

(analogkid281)

Home Depot Customer Grabs Saws, Tries To Cut His Own Arms Off In Store

We’ve heard of nightmarish customer service experiences, but one Home Depot shopper created a nightmare of his own making when he reportedly grabbed a saw and tried to hack off his own arms inside the store. His fellow customers were apparently a bit disturbed at the scene because a man was trying to cut his own limbs off in public. Yikes.

[More]

(CPSC)

March Recall Roundup: This Garlic Slicer Prefers Human Fingers

In this month’s Recall Roundup for consumer goods, crossbows fire at will, snorkeling masks buckle under pressure, and garlic slicers are out to slice your fingers instead. [More]