Much like its fellow luxury retail brands, Coach has been trying to turn around its struggling business in recent years. Today, the company said its efforts have actually paid off, and that sales are picking up. But despite that, Coach says it’s time to cut loose about 25% of its department store locations in North America, so it can continue to climb its way back up the retail ladder. [More]
The lure of luxury goods can be very strong, but thieves in Paris took that desire for designer products to an extreme, police say, using a sports utility vehicle to ram their way into a Chanel boutique, ransacking the store and fleeing on scooters with a “quite significant” haul. [More]
If you’ve got a product named after you, should you be able to control how that item is made? Actress Jane Birkin is certainly trying to have her say, telling the company to take her name off the luxury handbag named after her because they’re made from crocodiles who are inhumanely slaughtered.
There’s a limited number of women who are interested in spending between $200 and $400 for a purse, and that market is becoming more crowded. What’s a company like Coach to do in the face of falling sales and falling profits? Sell more expensive bags targeted at more affluent customers, of course. [More]
Kristie wanted a specific bag, in a specific size, and ordered it directly from Louis Vuitton. They sent her correct item, but in the wrong size. They had sent her the Speedy 25, which costs $25 less and is quite a bit smaller. The company sent her a pre-paid shipping label so she could return the bag and they could correct their mistake. Two weeks later, she received the same box back, with a letter informing her that the bag had obviously been used, and they wouldn’t accept the return.
Zara, a Spanish fashion chain, pulled a $79 bicycle-and-flowers themed handbag from shelves because of a customer complaint that it also had green swastikas embroidered on it. The bags were made in India and the swastika is a commonly used Hindu symbol. Zara claims the design it originally approved did not have the swastikas. [Reuters]
Jack was trying to replace the second of two defective Kate Spade handbags from Bloomingdale’s.
Amazon has launched a new site, Endless.com, specializing in shoes and handbags. The site has 250 brands and 15,000 styles and makes the unusual, but tempting, offer of “Free Overnight Shipping.” Really? Really.
Guess what? Americans aren’t the only ones leading lives of conspicuous, frivolous, dispensable consumption: