What is a “restaurant”? If an establishment that serves food has no tables and no storefront, is it a restaurant at all? Thanks to delivery apps, in expensive large cities, restaurants can launch with only a kitchen, a menu, and a delivery driver. [More]
Ever since April 1, 1922 when our print forerunner, The Consumerist Bugle-Gazette, ran an April Fools’ Day cover story that unwittingly — but accurately — announced the death of exiled Austrian Emperor Charles I, we’ve not tempted fate and avoided such tomfoolery. But others aren’t burdened by these ghosts of Aprils gone awry. [More]
The next time you have a hankering for shark fin soup, you won’t be able to order it through GrubHub or any of its other mobile food ordering platforms: the company says it won’t allow restaurants to sell shark fin menu items any longer. [More]
GrubHub, DoorDash and Caviar can all deliver food to customers with a few taps and clicks on an app, and they all have something else in common — they’re each facing new lawsuits alleging that their delivery drivers are misclassified as independent contractors. [More]
There’s a new player in the arena of online food ordering: Groupon launched its own online food service for customers who want to either pick up their chow or have it delivered — but it’s only in Chicago for now. Eventually, as the service expands, Seamless and GrubHub (which are owned by the same company) could have a rival in the competition to fill customers’ empty bellies with the touch of a button.
Since opening for business, ride-sharing company Uber hasn’t been content with simply giving customers rides from point A to point B. After dabbling in all kinds of pilot programs including on-demand drop-offs of everyday essentials and courier services, the company seems to have found a second niche: food delivery. And so, Uber plans to expand UberEATS to Chicago and New York this week.
Online food delivery services like GrubHub are just storefronts that allow users to easily choose from an array of eateries, with the delivery of your food left up to the restaurants while GrubHub gets a commission. But GrubHub is now testing out a new format where it is actually the one bringing the food to your door. [More]
As parents elsewhere in the country continue to inquire whether their grown offspring living in New York City are fully prepared for the impending snowmageddon, Mayor Bill de Blasio is putting a potentially huge crimp in hungry citizens’ plans for weathering the storm by banning all non-emergency vehicles on the streets after 11 p.m. tonight. That includes delivery vehicles and yes, even bikes.
If you like mixing your food with a bit of gaming, you might want to pull a box of tissue close: GrubHub is letting its users know that its food reward game Yummy Rummy — where you can win free food in varying amounts, with a grand prize of gratis food for a year — is going the way of the dinosaur. In other words, it’ll be extinct. Finito. All done, as of Dec. 29. [More]
Earlier today, Yelp announced that it is rolling out online ordering functionality for a handful of restaurants, obviously with the intention of making it available to more businesses on the crowd-sourced review site. But now that Yelp has a vested interest in the success of some of the businesses that users review, it makes us wonder if the site is ultimately doing damage to its own reputation as a source for honest reviews. [More]
GrubHub and Seamless Web are two of the biggest players in the growing online food-ordering industry, catering to those of us who would rather not deal with looking up menus then going through the ritual of reciting our orders over the phone. Today, the two companies announced their intent to merge and save people the hassle of having to toggle between the two sites when they can’t decide what to order. [More]