In July, we heard that the Food and Drug Administration was investigating reports of hair loss, balding, itching, and rash associated with using celebrity stylist Chaz Dean’s hair care products, sold by a company called WEN. Now, a federal judge in Los Angeles has given preliminary approval to a $25 million settlement that resulted from a class-action lawsuit more than 200 customers filed against the company. [More]
If you were to ask my dog what she wants out of her experience at the groomer, “no bath” and “no haircut” would probably be at the top of her list. She would be less interested in a more spa-like entrance with a concierge desk and free coffee beverages for humans. In a prototype store on New York’s Long Island, the big-box pet store is experimenting with a new store that focuses on pet services in a more fancy manner. [More]
A family in Indiana brought their bulldog, Bubba, to the local Petsmart grooming salon for a nail trim, and the pup never came home. What happened? It’s not really clear, but it appears that the dog collapsed and vomited, leaving him unable to breathe. Now the family is upset and wants justice for their pet, but what does “justice” in this case mean? [More]
Reader Sara wants to share the experience she had with Petsmart’s dog grooming service. She says that after they accidentally cut her dog’s toenail too close they tried to sell her a product to stop the bleeding.