CPSC

Gree Must Pay Record $15.45M CPSC Penalty For Self-Immolating Dehumidifiers

This morning at the Consumer Federation of America’s Consumer Assembly in Washington, DC, Consumer Products Safety Commission Chairman Elliot Kaye announced a record civil penalty against Gree Electric Appliances, the manufacturer of millions of particularly flammable dehumidifiers that were recalled in 2013 and 2014. The company has been ordered to pay $15.45 million to the CPSC to settle charges that they failed to report fires to the Commission, “knowingly made misrepresentations to CPSC staff,” and put UL safety marks on products that didn’t meet UL standards. [More]

I Still Don’t Have My Gree Dehumidifier Recall Refund. What Should I Do?

I Still Don’t Have My Gree Dehumidifier Recall Refund. What Should I Do?

For months now, a steady stream of readers who are new to Consumerist have found us by searching online for help with their refunds for Gree dehumidifier checks. It’s understandable: some customers have been waiting for months, longer than the company initially promised. What can they do now? [More]

Gree Adds 21 Models Of GE Dehumidifiers To Massive, Slow Recall

Gree Adds 21 Models Of GE Dehumidifiers To Massive, Slow Recall

If you have a GE dehumidifier in your home, time to check the serial number: Gree Electric Appliances has recalled 350,000 dehumidifiers sold between April 2008 and December 2011 because they could potentially overheat and cause a fire. If this recall sounds familiar, it should: Gree already recalled 2.2 million dehumidifiers sold under brand names that you might recognize like De’Longhi, Frigidaire, and Kenmore. Customers have complained to Consumerist that this recall has been slow and crappy. [More]

Customers In Gree Dehumidifier Recall Start Receiving Checks, Are Upset With Amounts

Customers In Gree Dehumidifier Recall Start Receiving Checks, Are Upset With Amounts

Earlier this week, we shared a note from a reader who sent away for a refund when her dehumidifier was part of a massive recall because dehumidifiers aren’t supposed to catch fire. She wondered why her refund check was taking so long to arrive, and got even more confusing information when she called the recall hotline. Could we help? We could try. [More]

Gree Electric Appliances Recalls 2.2 Million Dehumidifiers Because Fire Is Worse Than Humidity

Gree Electric Appliances Recalls 2.2 Million Dehumidifiers Because Fire Is Worse Than Humidity

China’s Gree Electric Appliances Inc. and the U.S. Consumer Product Safety Commission are announcing a big recall of 2.2 million dehumidifiers in the U.S., ranging across 12 brands and encompassing 80 different models. The devices have caused dozens of fires and millions of dollars in damage, the CPSC says. I don’t know about you, but I’d rather have a humid room than one that’s on fire. [More]