CPSC

Gree Must Pay Record $15.45M CPSC Penalty For Self-Immolating Dehumidifiers

This morning at the Consumer Federation of America’s Consumer Assembly in Washington, DC, Consumer Products Safety Commission Chairman Elliot Kaye announced a record civil penalty against Gree Electric Appliances, the manufacturer of millions of particularly flammable dehumidifiers that were recalled in 2013 and 2014. The company has been ordered to pay $15.45 million to the CPSC to settle charges that they failed to report fires to the Commission, “knowingly made misrepresentations to CPSC staff,” and put UL safety marks on products that didn’t meet UL standards. [More]

I Still Don’t Have My Gree Dehumidifier Recall Refund. What Should I Do?

I Still Don’t Have My Gree Dehumidifier Recall Refund. What Should I Do?

For months now, a steady stream of readers who are new to Consumerist have found us by searching online for help with their refunds for Gree dehumidifier checks. It’s understandable: some customers have been waiting for months, longer than the company initially promised. What can they do now? [More]

Craigslist Scammer Buys Recalled Dehumidifiers From Afar, Flips Them For Manufacturer Refunds

Craigslist Scammer Buys Recalled Dehumidifiers From Afar, Flips Them For Manufacturer Refunds

Have you ever read about a scam that’s so clever that you just have to admire the scam itself? Not that you, personally, would ever scam anyone. That’s how we at Consumerist feel about the person out of state who contacted reader Mark and offered to buy his Frigidaire dehumidifier. Mark didn’t know that it was part of the Great Flaming Dehumidifier Recall of 2013, but the scammer did. [More]

Gree Electric Appliances Recalls 2.2 Million Dehumidifiers Because Fire Is Worse Than Humidity

Gree Electric Appliances Recalls 2.2 Million Dehumidifiers Because Fire Is Worse Than Humidity

China’s Gree Electric Appliances Inc. and the U.S. Consumer Product Safety Commission are announcing a big recall of 2.2 million dehumidifiers in the U.S., ranging across 12 brands and encompassing 80 different models. The devices have caused dozens of fires and millions of dollars in damage, the CPSC says. I don’t know about you, but I’d rather have a humid room than one that’s on fire. [More]