CPSC

Gree Must Pay Record $15.45M CPSC Penalty For Self-Immolating Dehumidifiers

This morning at the Consumer Federation of America’s Consumer Assembly in Washington, DC, Consumer Products Safety Commission Chairman Elliot Kaye announced a record civil penalty against Gree Electric Appliances, the manufacturer of millions of particularly flammable dehumidifiers that were recalled in 2013 and 2014. The company has been ordered to pay $15.45 million to the CPSC to settle charges that they failed to report fires to the Commission, “knowingly made misrepresentations to CPSC staff,” and put UL safety marks on products that didn’t meet UL standards. [More]

I Still Don’t Have My Gree Dehumidifier Recall Refund. What Should I Do?

I Still Don’t Have My Gree Dehumidifier Recall Refund. What Should I Do?

For months now, a steady stream of readers who are new to Consumerist have found us by searching online for help with their refunds for Gree dehumidifier checks. It’s understandable: some customers have been waiting for months, longer than the company initially promised. What can they do now? [More]