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FCC: Cable Internet Really Is Getting Better But It Still Sucks To Have DSL

The FCC has released its latest Measuring Broadband America report, which — among other things — tells consumers if internet providers are indeed living up to the super-fast speeds they advertise. And while the industry is getting better at both delivering and marketing cable broadband, Americans who rely on satellite or DSL internet access are having difficulty catching up.

Sprint To Lay Off 2,000 Customer Service Employees

Sprint To Lay Off 2,000 Customer Service Employees

Sprint’s recent promotions, including “iPhone for Life” and the promise to cut customers’ bills from other carriers in half have helped the fourth-place carrier, gaining it 500,000 new postpaid subscribers even accounting for customers who have left. The company is responding to the good news by laying off 2,000 customer service representatives in centers across the country, and directing customers to use the self-service app instead. [More]

Deli Owner Who Took Pity On Thief Now Faces Fine For Selling Bongs

Deli Owner Who Took Pity On Thief Now Faces Fine For Selling Bongs

It’s been a busy few weeks for Mohammad Sohail, a Pakistani immigrant who owns and operates a Deli in Long Island, NY. On May 21st a masked man tried to rob him, but Sohail pulled a rifle on the guy. Then he made him promise to never rob anyone again, and handed him $40 and a loaf of bread.