Carla is pretty angry at Godiva because the chocolatier won’t take her complaint seriously. She says she cracked both a porcelain veneer and the tooth underneath on a chocolate covered pretzel last October, and Godiva has told her, “We sent you an apology gift, what more do you want?” [More]
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Godiva Trades Plastic Shard For More Delicious Chocolates
By 1.15.10
Hannah tells Consumerist received an unexpected present over the holidays: a brown plastic shard inside the Godiva chocolate she was eating. She contacted Godiva, and after the company checked out the incident, she received a box in the mail that contained four times as much chocolate as she had originally purchased. It’s paying it forward, but with more calories. Lots and lots of calories. [More]
