Google’s attorneys are having their say in court documents as part of the months-long battle over whether or not it’s okay for Google to read users’ private emails. The company is defending itself against a class action lawsuit filed in May that alleged the company “unlawfully opens up reads, and acquires the content of people’s private email messages.” [More]
Even though some early studies have showed that Gmail’s recent effort to put all of our marketing e-mails in one folder for us hasn’t really affected response rates for the businesses that blast us with e-mails, some companies are desperate to persuade us to keep them in our inboxes. Desperate enough to walk us through changing our e-mail preferences. [More]
Back in May, Gmail introduced a new way to sort our inboxes, automatically assigning messages to different tabs. The default setting sticks marketing emails into a “promotions” folder that you can ignore entirely if you want to. Seems like a great idea…unless you’re the person sending out those e-mails. [More]
Raise your hand if you use Gmail. Now look around at your pals, who are ostensibly reading this with you and are perhaps one of 425 million Gmail users. Anyone sending email to those people apparently have no “reasonable expectation” that those communications are confidential, according to a court filing submitted by Google. [More]
More than a decade ago, I had an online friend who abruptly disappeared, not answering e-mails or showing up on any of her favorite sites. Did she lock herself out of her accounts? Did her parents cancel their dialup? Did something happen to her? I never found out, and never would. What if you could prevent that? What if you could send a notice out to all of your contacts after you don’t log in to your accounts for a set period, and “will” your data to someone else? There are workarounds to do this, but now such a feature is built in to Google.
Checking his spam folder, Richard was a little surprised at the reason that this mail service, Gmail, gave for tossing one message into the junk pile. How did they determine that he probably didn’t want this message? Well, because the return address was Gmail.com, and “[they’ve] found that lots of messages from gmail.com are spam.” [More]
It seems that noon is the magical time chosen by the Gmail elves to abruptly shut things down and throw everyone who uses it into a social media tizzy. We at Consumerist were right there with other Gmail users back during the Great Gmail Shutdown Of April 2012 when the site also crashed around noon ET, and today was like a giant flashback. Everyone make it back in once piece? [More]
Reader golddog has been noticing some unflagged messages/false positives coming from Gmail’s spam filter, but noticed something in his spam box that really, really shouldn’t have been there. It was a message from Google itself, promoting a Google product for sale. The Gmail account that golddog uses on his Android devices flagged this message, naturally, as spam.
Hackers wanted access to technology journalist Mat Honan’s Twitter account. It doesn’t just have 16,000 or so followers, but was tied to Gizmodo’s account, allowing for exponentially more mischief and, above all, lulz. So how did they get access to his account and destroy most of his digital life in the process? Knowledge of how different companies confirm customer identities and how their password retrieval systems work are all that a determined person needs to get into your life and mess everything up. The weakest links in this rather insecure chain? Apple and Amazon.
Some time around noon ET today (some say it was earlier; Google says it was later), many Gmail users were unable to access their accounts and instead received a message reading “Temporary Error (500).” As to be expected, the world came perilously close to being engulfed in rioting, looting and other fun stuff.
If you use the “Call Phone” function in Gmail’s Chat menu to chat with your phone pals in the U.S. or Canada — or if you’re looking for a free way of doing so — Google has announced it will continue to offer this service for free through the upcoming calendar year.
In what appears to be a not-so-subtle nudge to get BlackBerry owners who use Gmail to switch to Android phones, Google announced it’s going to yank the BlackBerry Gmail app away Nov. 22. Those who already own the app can continue using it, but new BlackBerry owners won’t be able to download it after that date.
Last week, Google users look on in horror as we shared the story of Dylan, a man who was a huge fan of Google’s Web services until he was suddenly locked out of his account with no warning or explanation. His Twitter campaign had the intended effect, getting the attention of a senior VP at Google who fast-tracked an appeal and got Dylan an explanation and his account access back. So what really happened?
Something happened to Dylan’s Google account, and it’s been disabled. He doesn’t know what happened to the account, and no one at Google with the power to help him is interested in acknowledging the problem or letting him back in to the cloud-based services where all of his correspondence and much of the digital trail from the last few years of his life is stored. Google doesn’t own Twitter, though (yet), and he has taken to Twitter to try to draw attention to his problem and urge anyone who will listen not to trust Google with their digital lives.
Gmail users can usually take comfort in knowing important documents they send to others are safe and accessible in their mail archives, but as many as 150,000 Gmail users lost all their stuff because their accounts got unwanted fresh starts Sunday morning.