ISPs Are Mostly Delivering The Speeds They Advertise, Just Not Consistently

What does it mean when a cable company advertises “blazing fast Internet” or download speeds “up to 15 Mbps”? Does that mean all the time for everyone, or just an average? And how far from those “up to” speeds can an Internet service provider be before they have some explaining to do? [More]

From the FCC report on pay-TV pricing.

FCC: Basic Cable Prices Increased At Four Times Rate Of Inflation

If you just had a hunch that your basic cable pricing was going up more rapidly than the other things you pay for, you’re probably not mistaken. A new FCC report on the cost of pay-TV services says that during 2012 the cost of a basic cable TV package increased at more than four times the rate of inflation in the U.S. [More]

Should DirecTV Customers Get Refunds For Going Without Viacom Channels?

It’s one day into the standoff between DirecTV and Viacom and neither side is showing signs of backing down (though, the way these things go, they could be kissing and making up within the hour). In the meantime, millions of DirecTV customers have to go to their friends’ houses to watch Teen Mom reruns. So what’s the satellite company doing to make up for the 26 missing channels?