Get Those Policies In Line

(Alan Rappa)

Denying Travelers Compensation For Damaged Bags Won’t Fly With The DOT Starting Jan. 9

Some airlines aren’t living up to their obligation to compensate passengers for damage to their luggage, recent inspections by the Department of Transportation found. Now, the agency is warning carriers that if their policies and trainings don’t fall in line with federal regulations by Jan. 9, they could face fines and other enforcement action.  [More]