Do you plan to buy a PlayStation 4 or an Xbox One in the coming weeks, but aren’t sure how to operate an HDMI cable? Best Buy is ready to help you out. Their Geek Squad will come to your house, add your new console to your home wireless network, update the device, set up user accounts, and most important of all: plug it in for you. All for only $99. [More]
geek squad optimization
Was it really almost a year and a half ago that The Consumerist published our investigation of Best Buy’s sneaky pre-optimization of all computers in stock? It seems like it was only last week. Mainly because that’s when reader D. visited a Best Buy store in New England and failed to purchase a Toshiba laptop for the sticker price. The store sales staff would rather lose a sale than let a computer go at the actual sticker price to a customer who didn’t want the optimization. Forcing customers to pay for services that they might not even need must be a lucrative business.