Just a few hours ago, we shared Dan’s complaint about Google Play and its inability to ship him a phone. Jameson responded to our call for stories about Nexus orders gone wrong shortly afterward, sounding a little guilty: maybe he could have saved Dan and other customers all this trouble. See, he ordered a Galaxy back in July, and it took three and a half months and a lot of wrangling with Google to get it to show up. [More]
Purchasing an unlocked Galaxy Nexus directly from the Google Play store is very easy. The problem seems to be in getting it. Dan ordered his phone almost two weeks ago, and wonders where it is. Google’s customer service representatives are very nice, but completely powerless and don’t have anything to tell him. The phone is supposed to be shipping now. Where is Dan’s? Is anyone else having the same problem? (Update: Yes, they are.) [More]
At the end of last year, Christopher and his girlfriend upgraded their Verizon phones to a pair of lovely matching Samsung Galaxy Nexuses. They’ve both had Verizon data plans long enough that they’re grandfathered in to unlimited data, and Christopher has unlimited international data as well. Or…. he did. After the upgrade, his unlimited plan is gone, the employee who turned it off has (apparently) fled the country, and no one at corporate or the local Verizon store knows how to get it back.
The Samsung Galaxy Nexus may run on Google’s Android OS, but that doesn’t mean Verizon Wireless is going to allow the device to run Google’s pay-by-phone app Google Wallet.