Are you in the market for a brand new Video Cassette Recorder? Then you better head to RadioShack — or another electronics store of yester-year — soon, as the last known company to make the video-playing machines will stop production after this month. [More]
Thanks to their own determination and a tip from a fellow Consumerist reader, Tavie and Gina have finally found someone at Funai willing to not only answer the phone, but grant them a refund for their Sylvania television that died after only a few months of use. The amount of effort needed to get this result is a little disheartening, but we’re thrilled at the happy ending, and we now have helpful information for other customers who encounter problems with Funai.
Back in February, Funai put a Consumerist reader on hold for two and a half hours before telling him that there was nothing they could do about selling him the entirely wrong DTV converter box. Now Funai has decided to head those long hold times off at the pass, and their warranty division has stopped answering the phone entirely.