Home Depot Declined My Return, But I’ve Only Returned One Thing There

Having returned stuff to Home Depot before, Stephen knew that he could expect to have his driver’s license scanned and the transaction logged by The Retail Equation, a company that logs information about people who return merchandise at a variety of retailers. What he didn’t expect was to be told that his return of some cabinet parts would be denied after he had only ever returned one $10 item to Home Depot before. [More]

Banned Bank Of America Customer Says His Credit Is Clear

Banned Bank Of America Customer Says His Credit Is Clear

Earlier this week we wrote about how BoA told Jesse he could never have an account with them, but they wouldn’t give a specific reason. A lot of readers and tipsters suggested ChexSystems was the culprit, so we asked Jesse if there was something in his credit past causing the problem.

Bank Of America: "That's Why You Don't Open New Accounts Online"

Bank Of America: "That's Why You Don't Open New Accounts Online"

After reading about how Jesse was banned for life from Bank of America for no clear reason, other readers wrote in with similarly bizarre BoA stories. Wayne was locked out of his new account after he opened it and charged a $75 overdraft fee. Chris was sent checks linked to a duplicate account and then charged penalties when the checks bounced. Edward’s new account was closed but the CSR refused to tell him why, and he was charged a $60 “research fee” for the closing. When Edward went to a BoA branch to clear things up, he says the employee there told him, “That’s why you don’t open up accounts online.”

Bank Of America Bans Customer For Life

Bank Of America Bans Customer For Life

Jesse tried to scam Bank of America. No, wait. He tried to open two accounts at once! No, that’s not right either. He did something wrong, that’s obvious. Isn’t it? Hello? Please tell us what Jesse did wrong, Bank of America. Your lifetime banning confuses us.