When you see the words “final sale” on a sign at your favorite retailer, that means that an item is as marked down as it’s going to get, right? Well… maybe not. Watch for fine print on that signage: what you might think just means the last markdown on an item could actually mean “no returns.” [More]
Update: Several readers have pointed out that Ann Taylor’s return policy says items with prices ending in .44 or .88 are automatically deemed “Final Sale” items. Colleen is stuck with four extra dresses because Ann Taylor marked the items “Final Sale.” The problem is, they did this after she ordered and paid for them. As she notes in her email below, she has proof on her order confirmation that the dresses were not marked “Final Sale” when she bought them. She also has previous order confirmations where items have been clearly marked “Final Sale.” Now she wants to know how to get Ann Taylor to do the right thing.