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Spirit Airlines Drops Some Baggage Fees For Active Duty Military Personnel

Spirit Airlines has long been known as the airline that charges a fee for nearly everything: checked bags, carry-on bags, seat selection, and water, just to name a few. In a change of pace, the budget carrier recently announced it would no longer charge active duty military members fees on some of their bags.  [More]

(Rick Drew)

Court Delays Some FCC Efforts To Lower Costs For Prisoners’ Phone Calls

Last fall, a new FCC order sought to reduce the often sky-high prices that prisoners must pay for making phone calls. Those changes were to start kicking in over the coming weeks and months, but today a federal appeals court delayed some reforms while allowing others to move forward. [More]

{Guerrilla Futures | Jason Tester}

Customer Claims Uber Driver Staged Vomit Scene To Collect Bogus $200 Cleaning Charge

If you own a car that you use to drive strangers around in, it’s a nasty, expensive surprise when one of your passengers vomits up their dinner/night on the town in your car. But one Uber customer says she was hit with a $200 fine for a phantom puking session that never happened while she and her friends were in the car. Instead, she claims the driver faked the whole thing just to collect the dough. [More]

The Consumerist Guide To Understanding Your Time Warner Cable Bill

The Consumerist Guide To Understanding Your Time Warner Cable Bill

When you sign up for services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be 30-40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast. Up now: Time Warner Cable. [More]

Papa John’s Accused Of Taxing Delivery Fees In Illinois

Papa John’s Accused Of Taxing Delivery Fees In Illinois

Sometimes it’s just easier to have a piping hot pie delivered to your door, even if it means you have to pay a small fee for the convenience. But an Illinois man claims in a recently filed class-action seeking lawsuit that Papa John’s added a little extra to his bill in the form of an illegal delivery tax.  [More]

The 3 Biggest Banks Extracted $6 Billion In ATM And Overdraft Fees From Us Last Year

The 3 Biggest Banks Extracted $6 Billion In ATM And Overdraft Fees From Us Last Year

Back in 1998, comedian Al Franken published a satirical novel where the fictional Al Franken ran a single-issue presidential campaign against ATM fees in 2000. A technical malfunction erased ATM deposits, making his single issue a crucial one, and Franken ended up in the White House. Today, he is a sitting U.S. senator, yet not involved in the 2016 presidential race where excessively high ATM fees are an actual issue being discussed. [More]

Two Payday Lenders Agree To Pay $4.4M In Fines, Release Borrowers From $68M In Loans, Fees

Two Payday Lenders Agree To Pay $4.4M In Fines, Release Borrowers From $68M In Loans, Fees

Federal regulators continued an ongoing crackdown on deceptive payday loan players by reaching a multimillion-dollar agreement with two lenders to settle accusations they illegally charged consumers with undisclosed and inflated fees.  [More]

(Duckwailk)

Hilton’s DoubleTree Hotel Now Offering Fee Packages For Extras Like WiFi, Drink Service

Just like airlines, hotels charge customers an array of fees for everything from WiFi access, minibar usage, premium coffee, and other little extras. Instead of surprising guests with these costs when they check in (or, even worse, when they go to pay their bill at checkout), one hotel company is experimenting with packages of add-ons that customers can select when they check in.  [More]

United Airlines Expands Age Range For Children Flying Alone Who Are Required To Use $150 Service

United Airlines Expands Age Range For Children Flying Alone Who Are Required To Use $150 Service

If you’ve got a tween who’s preparing to fly alone on United Airlines, you might end up paying a fee you weren’t prepared for: United Airlines has quietly expanded the age range of children who have to use a $150 service when flying without an accompanying adult, raising it from an upper limit of age 12 to age 15.

[More]

(Mike Mozart)

Taco Bell Refunds Customer After App Billing Disaster Causes $210 of Overdraft Fees

Diners may choose to use the mobile app from their favorite fast food joint for a number of reasons: to easily customize their meal, to ensure they don’t have to wait in long lines to order, or to get in and out of the joint in a flash. One thing these customers likely don’t count on is having the charges for a month’s worth of app orders cleared on the same day, resulting in an overdrawn bank account through no fault of their own.  [More]

United Airlines Will No Longer Charge $50 To Get A Hardship Refund

United Airlines Will No Longer Charge $50 To Get A Hardship Refund

While it seems like the major players in the travel industry are constantly coming up with new ways to charge customers more money, travelers flying on United Airlines can say good-bye to at least one fee: the carrier announced it’ll no longer charge a hardship refund fee of $50.

[More]

Mike Mozart

Verizon Adds Yet Another Activation Fee For New Wireless Customers Because They Can

You know what the best thing is about mobile phones? Countless fees! Wait, no, that’s the worst thing, sorry. My mistake. But Verizon seems to have the same confusion, because the nation’s largest-by-far wireless provider is now adding even more fees onto their customers’ bills, because they can.

[More]

(Releik08)

Lawmaker Urges Airlines To Drop Holiday Baggage Surcharges

With two airlines set to show their bah humbug by increasing baggage fees just in time for the holidays, one lawmaker is asking them to rethink that plan, you know, in the spirit of the season and all.  [More]

TheeErin

Airlines Once Again Introducing Baggage Surcharges For Holiday Travelers

Last year, Spirit Airlines showed passengers that it didn’t quite get the concept that holidays – especially those that fall in late December and early January – are meant to spread cheer and goodwill toward fellow humans, by increasing baggage fees for merry travelers. This year, the budget airline is once again utilizing those surcharges, and this time, it has company in Frontier Airlines.  [More]

RushCard To Create Reimbursement Fund For Customers Unable To Access Money

RushCard To Create Reimbursement Fund For Customers Unable To Access Money

The thousands of unbanked consumers who rely on prepaid RushCards but have been unable to access their funds because of a technical glitch, may receive compensation for the issue.  [More]

photo: RushCard

After RushCard Fiasco, Consumer Advocates Urge More Oversight Of Prepaid Cards

For the better part of two weeks, thousands of unbanked consumers who rely on prepaid RushCards have been unable to access their funds because of a technical glitch. While the company run by Russell Simmons continues to fix the issue, consumer advocates are pointing at the incident as evidence that federal regulators need to do more to protect prepaid cardholders.  [More]

UPS Agrees To Pay $4.2M To Resolve False Delivery Claims With 17 States

UPS Agrees To Pay $4.2M To Resolve False Delivery Claims With 17 States

We’ve all been there: you’re waiting for a package, you check the tracking, and it says they tried to deliver. Except you’ve been paying attention the whole time, and no knock has ever come. When it’s just one resident, that really stinks. When it’s a whole bunch of packages being delivered on government contracts, though, it’s lawsuit time. [More]