As consumers continue to rely on online retailers to fill their holiday shopping needs, FedEx says this year will be busier than ever before: between Black Friday and Christmas, the company says it expects to handle 317 million packages. Which is a pretty impressive number — but what’s FedEx going to do to make sure those packages actually reach their destinations in time?
Even as prices for both diesel gasoline and jet fuel have dropped, the country’s two largest parcel shippers have remained steadfast in maintaining surcharges that will make it more expensive for businesses to fulfill online orders this holiday season. [More]
People gearing up to ship extra-large packages this holiday season might want to save a few more pennies (or think about buying smaller gifts) before heading to the FedEx store, as the shipping company says it will be increasing some rates starting November 2. [More]
What are mailboxes? What are they used for, and what should they be used for? In the delivery biz now, companies are wondering what goes in our mailboxes, what a mailbox should be, and who should be allowed to have access to them. Now, only you and your mail carrier are legally allowed to use your mailbox. Should that change? Should package delivery companies have access? What about grocery deliveries? What about your dry cleaning? [More]
Attention, delivery drivers: Though you might think it’s a good time to work on your basketball skills when customers aren’t home, they could be waiting just behind the curtains, ready to catch you in action and giggle as you miss most of those shots.
A new lawsuit filed by the state of New York and New York City is accusing United Parcel Service of shipping more than 136 million contrabands cigarettes across the state in the last five years. Those smokes are worth a lot of tax dollars — about $5 million for NYC and $30 million for the state — and as such, the lawsuit is seeking $180 million in damages and penalties.
If you’ve ever been expecting a package only to find that the delivery person reports leaving a notice (which may or may not have happened) or “attempted delivery” (again, sometimes without actually doing so), you’re not alone. We’ve heard from many readers over the years and experienced it ourselves. So why can’t Amazon Prime members choose their preferred delivery service?
On Thursday we told you about the Houston family who claimed that home security footage shows a FedEx delivery driver stealing their two dogs. While the matter is still being investigated, there is good news to report — the puppies are back home where they belong. [More]
Shipping carriers and retailers alike worked very hard to make sure that this Christmas wasn’t a repeat of the shipping-delay disaster that was Christmas 2013. While the lack of blizzards was helpful, their investments paid off: early reports show that most packages reached their destinations on time. [More]
So Verizon sends you a new phone worth hundreds of dollars. FedEx claims it was delivered and that you signed for it, though that’s impossible because you were miles away from home when the delivery allegedly occurred. Neither company will do anything about the issue and both blame you. What’s a decent human being to do? [More]
Yesterday morning, a FedEx tractor-trailer crashed along a highway, holding up traffic and scattering packages at a busy time of year. No, this is not a rerun from Monday, when the same thing happened in New Jersey on FedEx’s biggest shipping day of the year. This crash occurred in Georgia, and the truck was carrying packages that contained regular consumer goods as well as grapefruit and consumer goods. [More]
Yesterday was the busiest shipping day of the entire year for the U.S. Postal Service and for FedEx, which could have made a tractor-trailer accident that happened early on Monday morning in New Jersey even more disastrous. While the driver sustained only minor injuries, the accident spilled packages across the highway and affected traffic for the rest of the morning. [More]
Today is it: traditionally, December 15 is the highest-volume shipping and mailing day of the entire year. The U.S. Postal Service will process 640 million cards, letters, postcards, periodicals, catalogs, and packages today alone. FedEx is doing its part, processing 22.6 million packages today. UPS says that its busiest day will be next Monday, as people try to get last-minute Christmas gifts to their destinations. [More]
An airline group, representing six major airlines and parcel services, filed a lawsuit aiming to block the Port of Seattle from implementing a pay increase that would make Seattle-Tacoma airport workers some of the highest paid in the country. [More]
If my neighbor accidentally gets my FedEx or UPS package, the worst that could happen is they find out about my pedestrian reading tastes or that I might order too many video games. Then again, no one is shipping me parcels full of illegal drugs. [More]
Between bad weather and a surge in last-minute deliveries, the 2013 holiday season was a bit of a disaster for UPS. Some folks were left handing out apologies and rain checks at Christmas because the gifts they’d intended to give were still en route. This year, the shipper is asking retailers to help everyone avoid a repeat underwhelming performance. [More]